Laboratory Information Management System

Led the development of a custom LIMS that replaced Salesforce, enabling a diagnostic lab to process 10,000+ samples daily.

Role
Product Manager
Year
2022-2023
Type
Professional
Category
Healthcare Tech
Stack
Product Strategy · Stakeholder Management · Requirements Analysis · Cross-functional Leadership · Healthcare Workflows · Enterprise Software
10,000+

Samples per day

100s

Daily active users

01

Overview

A diagnostic testing lab needed a system that could handle their massive scale of operations.

I led the product development of a comprehensive LIMS from initial concept through company-wide deployment, managing the full product lifecycle for a system now used by hundreds of employees.

02

The Challenge

The lab was using Salesforce to manage their operations, but it couldn't handle the scale they were operating at.

They needed a custom solution that could support their high-volume testing workflows, from patient intake through result delivery, without bottlenecks.

03

The Solution

INTAKEACCESSIONTESTINGREVIEWRESULTS10,000+ SAMPLES / DAYREPLACED SALESFORCE · DEPLOYED COMPANY-WIDE
Laboratory Information Management System: system architecture

I owned the product vision and roadmap, working closely with lab technicians, operations staff, and leadership to design a system built around their actual workflows.

I led cross-functional teams through discovery, design, development, and deployment, ensuring the solution addressed real operational pain points.

04

Results & Impact

  • Scaled to process 10,000+ samples per day
  • Deployed company-wide with hundreds of daily active users
  • Led full product lifecycle from initial concept to production launch
  • Replaced legacy Salesforce system with purpose-built solution